HIPAA-ready secure care communication

Every clinical conversation,
secured and coordinated.

VeloComms unifies messaging, on-call, video, incidents, and AI on one governed, HIPAA-ready platform — so care teams reach the right person, with the right context, on the record.

Try the live demo Explore features
Audited end-to-end SSO + SCIM Encrypted at rest
#4-west-nursingCare room
Charge RN
Bed 12 needs a cardiology consult — who's on?
VeloComms AI
Dr. Reyes is on-call cardiology until 19:00.on-call
You
Paging now. Sharing latest vitals in the room.PHI safe
Dr. Reyes
On my way — starting a video call.

Built for the way care teams actually work

HIPAA-ready End-to-end audited SSO + SCIM On-call escalation Encrypted at rest PHI guardian SBAR in one tap 99.9% uptime target HIPAA-ready End-to-end audited SSO + SCIM On-call escalation Encrypted at rest PHI guardian SBAR in one tap 99.9% uptime target

One platform, the whole shift

Everything a care team needs to communicate, respond, and coordinate

Communicate

Secure messaging built for clinical work

Channels, direct messages, and patient-context rooms — every message classified, PHI-flagged, retained, and searchable. No consumer chat app can say that.

  • Patient-context care rooms
  • AI PHI guardian on every message
  • Full-text + semantic search
#4-west-nursingCare room
Charge RN
Bed 12 needs a cardiology consult — who's on?
VeloComms AI
Dr. Reyes is on-call cardiology until 19:00.on-call
You
Paging now. Sharing latest vitals in the room.PHI safe

Reach the right person

On-call and escalation that actually pages

Rotating schedules resolve who's on now. Unanswered alerts climb the escalation ladder automatically until someone acknowledges — no more group-text roulette.

  • Schedule-driven on-call resolution
  • Tiered auto-escalation
  • Acknowledge and hand off cleanly
Escalation ladder
Primary — Dr. Reyes
No answer · 90s
Secondary — Dr. Okafor
Paged · ringing
Charge RN
Standby

Respond

Incidents and duress, from tap to team

Declaring an incident spins up a room and mass-notifies the right responders in one move. A duress signal broadcasts location instantly to everyone who needs it.

  • One tap spawns a response room
  • Severity maps to notification urgency
  • Silent duress with location
Rapid Response · Bed 12
Declared 00:02 ago · Severity high
Room created · 6 responders notified
On-call intensivist acknowledged
Playbook: Rapid Response launched

See each other

Video and voice, consented and recorded

Start a call from any channel. Recording is consent-gated and audited, live captions keep everyone aligned, and transcripts land back in the record.

  • WebRTC + LiveKit calling
  • Consent-gated recording
  • Live captions & transcripts
Dr. Reyes
Charge RN
● RECConsent recorded · captions on

Think faster

AI copilots that respect the guardrails

Ask VeloComms answers from your own policies and history. Org Brain searches across every module. Draft an SBAR, triage urgency, translate — all governed, all logged.

  • Ask VeloComms + Org Brain search
  • One-tap SBAR & message drafting
  • Urgency triage with human approval
What’s our sepsis escalation SOP?
Per Policy SEP-04: notify on-call intensivist within 10 min, launch the Sepsis playbook, and document the bundle.
Sources: Policies · Playbooks · Timeline

Coordinate care

Beds, discharge, and rounding in sync

The patient-flow board, discharge coordination, rounding, and critical-result routing share one source of truth — so the whole team moves on the same picture.

  • Live bed & patient-flow board
  • Discharge coordination workflow
  • Critical-result acknowledgement
4-West · patient flow
10
Occupied
11
Discharge
12
Critical
13
Clean
Discharge for Bed 11 in coordination

The shift

From scattered and unaccountable to unified and governed

The old way

  • Texts and personal phones carrying PHI
  • Pages that vanish if no one answers
  • Incident calls assembled by memory
  • Policies buried in a shared drive
  • Zero audit trail when it matters

The VeloComms way

  • Governed messaging with PHI guardrails
  • Escalation that climbs until acknowledged
  • One tap declares, rooms, and notifies
  • Ask VeloComms answers from your own policies
  • Every action immutably audited
34
product modules, one platform
1-tap
incident declare → room → notify
100%
of messages audited & retained
6
identity + EHR integrations, sandbox-ready
“

The point isn’t another chat app. It’s that the right clinician gets the right message, with the full context, and every step is on the record.

— The design principle behind VeloComms

The full stack

Five layers, one governed system of record

Communicate

  • Channels & DMs
  • Patient care rooms
  • Broadcasts & campaigns
  • Video & voice calls

Respond

  • On-call schedules
  • Escalation policies
  • Incidents & duress
  • Operational playbooks

Coordinate

  • Bed & patient flow
  • Discharge coordination
  • Rounding
  • Critical results

Intelligence

  • Ask VeloComms
  • Org Brain search
  • PHI guardian
  • SBAR & drafting

Govern

  • Immutable audit
  • Retention & legal hold
  • RBAC / ABAC
  • SSO + SCIM

See VeloComms run a real shift

Open the live demo tenant — seeded channels, on-call, incidents, and AI — no signup required.