Pricing
Simple, per-user pricing
Priced per active user, billed annually. Start on the live demo, then move to a plan when you’re ready — no PHI until a BAA is signed.
Starter
For a single clinic or unit getting off texting and onto a governed platform.
$12
per user / month
Start with the demo- Channels & direct messages
- Directory & presence
- On-call schedules
- AI PHI guardian
- Immutable audit trail
- RBAC access control
- Email support
Most popular
Professional
For hospitals and multi-unit teams that need response, video, and AI.
$22
per user / month
Talk to sales- Everything in Starter
- Patient-context care rooms
- Voice & video with recording
- Incidents, duress & playbooks
- Escalation policies
- Ask VeloComms + Org Brain
- SBAR, drafting & urgency triage
- Care coordination (beds, discharge)
- Retention & legal hold
- Priority support
Enterprise
For health systems needing identity, EHR integration, and a signed BAA.
Custom
annual agreement
Contact us- Everything in Professional
- SSO (OIDC) + SCIM provisioning
- EHR / FHIR & nurse-call integrations
- Business Associate Agreement
- Custom retention & data residency options
- Platform-admin & multi-org controls
- Dedicated success manager + SLA
Compare plans in detail
| Capability | Starter | Professional | Enterprise |
|---|---|---|---|
| Messaging | |||
| Channels & direct messages | |||
| Patient-context care rooms | |||
| Full-text & semantic search | Full-text | ||
| External guest access | |||
| Voice & video | |||
| Voice & video calling | |||
| Consent-gated recording & transcripts | |||
| On-call & emergency | |||
| On-call schedules | |||
| Escalation policies | |||
| Incidents, duress & playbooks | |||
| AI & knowledge | |||
| AI PHI guardian | |||
| Ask VeloComms + Org Brain | |||
| SBAR, drafting & urgency triage | |||
| Governance & identity | |||
| Immutable audit & RBAC | |||
| Retention & legal hold | |||
| Business Associate Agreement | |||
| SSO (OIDC) + SCIM | |||
| EHR / FHIR integrations | |||
| Support | |||
| Support | Priority | Dedicated CSM + SLA | |
Not sure which plan fits? Walk a real shift in the live demo, or talk to us.