Features
One platform for every clinical conversation
Thirty-four modules that span messaging, on-call, video, coordination, AI, and governance — all sharing one governed system of record.
Messaging & collaboration
The clinical conversation layer — governed, searchable, and safe for PHI.
Channels & direct messages
Team channels and one-to-one messaging with presence, threading, and read state.
Patient-context care rooms
Rooms scoped to a patient so the right people share the right context — and nothing leaks beyond them.
Encrypted file sharing
Attachments encrypted at rest, with external document sharing that supports watermarks, expiry, and revocation.
Full-text & semantic search
Find any message, file, or record with keyword search and pgvector-powered semantic recall.
Broadcasts & campaigns
Send org-wide announcements with delivery receipts and required acknowledgement.
Shift handoff
Structured handoffs that carry open items and context across the change of shift.
On-call & emergency response
Reach the right responder, and keep escalating until someone answers.
On-call schedules
Rotating schedules resolve exactly who is on-call right now for each role and unit.
Escalation policies
Tiered policies climb the ladder automatically when an alert goes unacknowledged.
Incident command
Declaring an incident spawns a response room and mass-notifies responders in one tap.
Duress signal
A silent duress alert broadcasts location to responders instantly.
Operational playbooks
Codify response steps once and launch them the moment they're needed.
Safety reporting
Smart forms capture safety events and auto-triage them into the compliance queue.
Voice & video
Face-to-face when text isn't enough — consented, captioned, and on the record.
WebRTC & LiveKit calling
Start a voice or video call from any channel, with a scalable media backend.
Consent-gated recording
Recording requires explicit consent, captured as an audited event before it begins.
Live captions
Real-time captions keep everyone aligned during fast-moving conversations.
Transcripts & recap
Calls produce transcripts and AI recaps that flow back into the record.
Care coordination
One shared picture of patient flow, from admission to discharge.
Bed & patient-flow board
A live board of bed status and patient movement across the unit.
Discharge coordination
Coordinate the steps and hand-offs that get a patient safely home.
Rounding
Track rounding tasks and completion across the team.
Critical results
Route critical results to the right clinician with explicit acknowledgement.
Calendar & scheduling
VeloCalendar keeps shifts, events, and coordination in sync.
Tasks & SLAs
Assign work with due times, auto-assignment to on-call, and overdue tracking.
AI & knowledge
Copilots that work from your own policies and history — with human approval where it counts.
Ask VeloComms
A healthcare assistant that answers from your policies, playbooks, and timeline.
Org Brain search
Ask a question and search across every module at once.
AI PHI guardian
Flags likely PHI in messages to support your handling and retention policies.
SBAR & drafting
Draft an SBAR or rewrite a message in one tap, ready for your review.
Urgency triage
Messages are scored for urgency so the important ones surface first.
Translate & sentiment
Translate messages and read sentiment to communicate clearly across teams.
Governance, security & integrations
Compliance engineered in — plus the identity and clinical systems you already run.
Immutable audit
Every security-relevant action is recorded in an append-only audit trail.
Retention & legal hold
Configurable retention with legal hold and eDiscovery support.
RBAC / ABAC
Role- and attribute-based access so people only reach what they should.
SSO + SCIM
Single sign-on via OIDC and automated provisioning with SCIM 2.0.
MFA & encryption
Multi-factor authentication and encryption in transit and at rest.
EHR & clinical feeds
FHIR, nurse-call/alarm, and NEWS/MEWS integrations, sandbox-ready today.
Want to see how it fits your workflow?
Explore pricing or open the live demo to walk a full shift end-to-end.