Product Updates
From one tap to a full response: incident command in VeloComms
Declaring an incident should assemble the team, not add to the chaos. A look at how a single action spins up a room and notifies the right responders.
When something goes wrong, the last thing anyone should be doing is figuring out who to call. Incident command in VeloComms collapses that into one action.
Declare, room, notify
Declaring an incident creates a dedicated response room and mass-notifies the right responders in a single move. Severity maps to notification urgency, so a high-severity event reaches people the way a high-severity event should.
Bring the playbook
If you've codified a response as a playbook, launch it into the incident so the team works from the same steps. Every action — who acknowledged, what was launched, what was decided — is recorded on the timeline.